Sr Technical Program Manager

As a Senior Technical Program Manager, you will support the planning, management, communication, and governance of Couchbase Engineering and Cloud programs and projects in a collaborative, fast-paced, disciplined, results-oriented environment. You will own a few projects and work across multiple release cycles while receiving mentorship from senior TPM leadership.

Responsibilities:

• Support and execute efficient release management processes, ensuring the smooth and timely deployment of software updates while maintaining rigorous testing and validation protocols.
• Support the development and implementation of security initiatives, assisting with risk assessments and ensuring compliance with industry standards to safeguard organizational assets and data.
• Collaborate with cross-functional teams to ensure seamless integration of engineering solutions, consistently meeting and exceeding Service Level Agreements (SLAs) for both development and support functions.
• Coordinate and monitor interconnected projects and programs that set up distributed teams for success, working under mentorship of senior TPM leadership.
• Ensure clarity of cross-functional requirements with clear success criteria.
• Identify and escalate issues affecting scope, quality, and schedules.
• Ensure issues and backlog are managed effectively and timely.
• Manage change and resources while escalating and managing risks at the earliest possible opportunity.
• Support product team discussions to clarify and specify the future of the product.
• Manage dependencies across multiple work streams to identify potential risk areas through data-focused analysis and identify mitigation actions.
• Communicate goals, status, risks, and impact to teams and stakeholders, adapting your communication style to your audience.
• Utilize modern AI tools including Claude and Gemini to accelerate TPM work, including documentation generation, requirement clarifications, and status reporting.
• Understand and analyze QE systems, including basic familiarity with Jenkins, Jira, and log analysis to evaluate test runs and support test strategy planning.

Qualifications:

• Bachelor's/Master's degree in Computer Science or equivalent.
• 5 - 8 years of experience managing cross-functional and/or cross-team projects.
• 3 - 5 years of experience with one or more of AWS, GCP and Azure platforms. Any level of certification is helpful, but not a requirement.
• Excellent problem-solving and analytical skills.
• Familiarity with modern AI tools (Claude, Gemini) to support documentation, requirement clarification, and status reporting is a must.
• Good understanding of large scale distributed systems design, and operational challenges.
• Proficient verbal and written communication skills, with the ability to create clear and concise specifications, and executive reports.Adept at working in a fast-paced, dynamic environment with rapidly changing requirements.
• Experience partnering with engineering teams and supporting execution across all phases of the software development lifecycle.
• You enjoy working with ambiguity and in a rapidly growing and changing environment.
• Basic understanding of Jenkins, Jira, and ability to analyze logs and test runs is good to have skill.
• Understanding test strategy and planning is good to have skill.
• Knowledge of security and compliance frameworks is good to have skill.