Community Manager

By facilitating these collaborations, they open new avenues for growth and enhance the community’s impact.\nAct as the community's voice within the larger organisation : The Community Manager relays community perspectives, challenges, and successes to the broader company. They advocate for the community’s needs and suggestions, so that the organisation’s decisions are informed by direct feedback from its most engaged supporters.\nWork with founder to create a community calendar\nQualifications and skills\nRelevant experience : Previous experience in community management, customer service or a related field is highly desirable.\nStrong communication skills : Excellent verbal and written communication abilities to articulate ideas clearly and connect with a diverse audience.\nInterpersonal skills : An approachable and empathetic demeanour to build and nurture positive relationships within the community.\nProblem-solving ability : A knack for addressing issues promptly and creatively.\nOrganisational skills : Proficiency in managing multiple tasks and priorities, and maintaining an efficient and coherent workflow.\nTech-savvy : Familiarity with social media management tools, online forums, and basic web analytics to facilitate seamless community interactions.\nCultural awareness : Sensitivity to cultural differences and an ability to foster an inclusive and welcoming environment.\nEvent management capability : Experience in planning and executing community events or activities to enhance member engagement.\nEmotional intelligence : Ability to understand, empathise, and respond appropriately to the emotions of others, fostering a positive community culture.\nAgility and adaptability : Flexible mindset to adapt strategies swiftly in response to changing community needs or unexpected challenges.\nQualification – A Degree in HR / Psychology would be preferred