Project Management Operations, BI & Reporting

Key Responsibilities

1. Strategic & Operational Support

• Support the leadership team in planning, monitoring, and executing strategic priorities and organization-wide initiatives.
• Prepare briefing notes, strategy documents, executive summaries, and presentations for senior leadership and board-level reporting.
• Conduct research, analyze data, and synthesize insights to support decision-making.

2. Program & Project Management

• Assist in driving cross-functional projects, ensuring alignment on timelines, deliverables, and outcomes.
• Track progress against milestones, identify risks, and escalate issues proactively.
• Coordinate with business, delivery, HR, finance, and communications teams to ensure seamless execution of various programs.

3. Executive Coordination

• Prepare agendas, notes, action trackers, and follow-up plans for leadership meetings.
• Support stakeholder management across global teams, including APAC.

4. Communication & Stakeholder Engagement

• Draft internal communications, messages, updates, and talking points for the Leadership.
• Maintain strong relationships with cross-functional leaders, understanding operational realities and ensuring two-way communication.

5. Business Performance & Reporting

• Support tracking of business KPIs, talent metrics, operational dashboards, and organizational goals.
• Consolidate inputs from various teams to prepare high-quality reports for senior management.
• Identify trends and opportunities for improvement across operations and propose solutions.

Qualifications & Experience

• Bachelor’s degree in finance, business administration, or a related field; MBA or advanced degree is a plus.
• 6-8 years of proven experience in program management, business operations, strategy, consulting, PMO, or Chief of Staff support roles.
• Preferred Industry: Financial services industry or consulting.
• Experience in a matrixed or global organization is highly desirable.

Skills & Competencies – Must Have

• Strong analytical and problem‑solving skills with the ability to distill complex information.
• Excellent communication skills (written and verbal).
• Project management expertise , including the ability to juggle multiple priorities.
• Advanced proficiency in MS Office (Excel, PowerPoint, Word) and reporting tools; Exposure to data visualization tools (Power BI, Tableau.)
• Proactive, detail-oriented, and highly organized , with a sense of urgency and ownership.
• Ability to work independently while collaborating effectively with senior stakeholders.

Skills & Competencies - Good‑to‑Have

• Experience with OKR management, governance cadences, or business review cycles .
• Familiarity with consulting-style frameworks for problem‑solving.
• Understanding of change management , communications, or organizational effectiveness.
• Knowledge of project management tools (Asana, Monday, Smartsheet, Jira).