Telesales Executive

About Expand My Business:

Expand My Business is Asia's largest managed marketplace for digital services. We offer services in the digital space, broadly divided into four verticals: IT Development, Digital Marketing, Web 3.0, and Resource Augmentation. We operate with a pool of verified agencies across India on our platform.

Know more: https://emb.global/

Job Description: To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication and customer service skills.

Responsibilities:

Calling existing and potential customers to generate promising leads/appointments for company products and services.

Processing all customer requirements accordingly.

Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

Developing and sustaining solid relationships with customers to encourage repeat business. Using sales scripts proffered by the company to drive sales and respond to customer rejections.

Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

Continually meeting or exceeding daily and monthly calling & leads targets. Requirements: Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.

Proven experience working as a telesales executive.

Proficiency in all Microsoft Office applications.

The ability to follow scripts.

Strong negotiation and consultative sales skills.

Excellent organizational and problem-solving skills.

Effective communication skills.

Exceptional customer service skills.

What It Takes To Be An Xpander:

Ambitious

High ownership

Positive Mindset

Humble

Innovative

Leadership Skills

Doer attitude

Good Communication

Skills Elevating our Success:

Closed 3000+ projects within a short span of 4 years; Projected deliveries by 2024 are 4500+.

Entered MENA region to offer new-age tech solutions;

We're all set to broaden our client base globally.

We are targeting global IT giants as the one-stop solution for all Digital and IT needs.

A dynamic and collaborative work culture with great ownership Opportunities.

Working with some of the most innovative and successful individuals across sectors.

A robust ecosystem with cross-industry work possibilities.

Interacting and working closely with a diverse and experienced leadership team.

An environment driven by the "doer" mindset and high performance.

Collaborating with global entities to offer time and cost-efficient solutions.