ServiceNow SrTech Consultant

Title: ServiceNow SrTech Consultant
Location: Bangalore
Exp: 5-7 years

Job Description:
Key Responsibilities
Development & Configuration
Customize and configure ServiceNow ITSM and CSM modules, including Incident, Problem, Change, Service Catalog, and Case Management.
Develop workflows, Flow Designer flows, and automation scripts.
Create and maintain UI policies, client scripts, business rules, and script includes.
Integration
Build integrations using REST/SOAP APIs, MID Server, and Integration Hub.
Ensure secure and scalable integration with external systems (CRM, ERP).
Platform Administration
Manage instance upgrades, cloning, and performance optimization.
Configure CMDB, discovery, and asset management.
Quality & Compliance
Adhere to coding standards and ServiceNow best practices.
Ensure compliance with ITIL processes and security guidelines.
Required Skills & Qualifications
Experience
4–6 years in ServiceNow development, with hands-on ITSM and CSM implementation experience.
Technical Skills
Proficiency in JavaScript, Glide API, HTML, CSS, Jelly, and AngularJS.
Strong knowledge of ServiceNow scripting and configuration.
Experience with Flow Designer, Integration Hub, and Orchestration.
Certifications
ServiceNow Certified System Administrator (CSA) – Mandatory.
Certified Implementation Specialist – ITSM and CSM – Preferred.
Certified Application Developer (CAD) – Good to have.
Soft Skills
Excellent communication and stakeholder management.
Ability to work in Agile/Scrum environments.