Skip to main content
Posted 25 May, 2026

Technical Support Engineer

VARITE INDIA PRIVATE LIMITED
Noida, Uttar Pradesh, IN Full Time
Reference: 26-30467-2522-2

Company Name: VARITE India Private Limited

About The Client:
An American multinational computer software company incorporated in Delaware and headquartered in San Jose, California. They specialize in software for creating and publishing a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print.

About The Job:
  • With your experience in web development, and web development applications, assets management software and content delivery applications, join a team of technical experts supporting our strategic customers paying for our premium support services.
  • Key elements of the role involve handling technical issues and ensuring our customers are set-up for success.
  • You will field questions, log and work high priority issues, speak with Customers regularly, and handle customer issues while working with the extended Adobe Support team (Support, TAMs and Engineering).
  • The over-arching goal is to ensure that you can anticipate and avoid issues, troubleshoot customer problems and resolve complex tickets.
  • When vital, you may be required to go onsite to expedite the resolution of a technical issue, or as part of an overall Customer experience improvement exercise.
  • Team members will fully detail all customer cases, customer problem interactions, and customer environment details to ensure complete regular Customer Account reviews.
  • The objective of this group is to build memorable Customer Experiences for our most strategic Customer resulting in Customers being wildly successful using our products.
Essential Job Functions:
  • As the first point of contact for customer concerns relating to their technical issues, advocate and represent their needs with internal product and engineering teams.
  • Provide timely responses, updates and resolution to technical and product inquiries. Be aware of customer's business priorities and impact, to ensure mitigation and resolution.
  • Understand the customer's business priorities and impact, navigate Adobe internal teams on their behalf, and be able to integrate and establish rapport with cross-region customer teams and cultures to build trust.
Qualifications:
Technology skills -
  • Client Experience Manager requires strong Java, JavaScript, JEE application servers, databases, and LDAP server technology to support our customer's deployments and instances in development and production. Experience with HTML5, XHTML, HTML, CSS and XML is very beneficial.
  • Technical Support skills - Proven understanding of performance tuning and optimization, debugging application issues, and knowledge at the API level of 3rd party applications.
  • Experience in a wide-range of computer operating systems and software with emphasis on installation, troubleshooting, upgrading, integration and client/server operations.
  • Bachelor's Degree or equivalent experience

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral:
0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status






Sign up for Job Alerts