Operations Executive-Logistics-Ahmedabad-3 LPA
Profile: Operations Executive-Logistics-Ahmedabad-3 LPA
Experience:
1-3 years in:
- Logistics / Supply Chain
- E-commerce / Quick Commerce
- Last-mile delivery operations (preferred)
Salary Range: 20k to 25k
Roles:
▪ Assist in managing day-to-day operations at the hub and city level.
▪ Coordinate with riders to ensure attendance, shift adherence, and timely punch-ins/outs in the system.
▪ Support fleet availability, basic vehicle tracking, and utilization monitoring.
▪ Execute daily operational tasks through the company app and internal systems.
▪ Coordinate with city teams including Fleet, Recruitment, and Operations for smooth execution.
▪ Maintain daily reports and share updates with senior management.
▪ Monitor and support achievement of daily, Weekly and Monthly targets and KPIs.
▪ Address rider queries and escalate issues to senior team members when required.
▪ Maintain records of operational data including attendance, deliveries, and performance metrics.
▪ Support training and onboarding of new riders.
▪ Ensure adherence to SOPs, policies, and operational guidelines.
▪ Monitor hub-level metrics such as productivity, TAT, and delivery efficiency.
▪ Coordinate with tech/support teams for resolving app or device-related issues.
▪ Coordinate with fleet team to address and resolve issues related to Vehicles.
▪ Ensure safety, cleanliness, and discipline at the hub.
▪ Assist in route planning and cluster allocation for efficient deliveries.
▪ Support in rider payouts, audits of rider documentation and fleet condition.
▪ Assist in recruitment drives and onboarding during scale-ups.
▪ Report any operational issues, delays, or discrepancies to the reporting manager.
Qualification:
- Any Graduate
- Preferred: Background in Logistics / Operations / Supply Chain