Change and Communication Lead - OCM lead

Area(s) of responsibility

Job Title : Change and Communication Lead - OCM lead

Responsibilities:

• Help the organisation transition successfully towards new ways of working using new systems and processes
• Execute on overall project communications to ensure management and staff are kept fully up to date on what is happening
• Oversee development and delivery of training to management and staff to ensure that they know how to use the new systems to achieve the new ways of working
• Execute regular business readiness assessments in run up to go live to ensure staff are fully familiar with what is expected of them

Personal Qualifications:

• Ability to engage and motivate stakeholders to embrace new processes and systems
• Proficiency in developing and delivering training and communication tailored to different user groups
• Adaptability to respond to changing circumstances and feedback during the rollout process
• Excellent communication skills to convey information clearly and effectively across various channels in both English and local language