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Posted 25 May, 2026

AI & ML Development Lead-Product Development-Technology/Digital Product Owner

ExlService Holdings, Inc.
India Full Time
Reference: 218_686800_3755

The AI & ML Development Lead will spearhead the design, development, and deployment of advanced artificial intelligence and machine learning solutions to drive innovation and data-driven decision-making across the organization. This role requires deep technical expertise, strategic thinking, and strong leadership to guide a team of data scientists, engineers, and analysts in building scalable, high-performance AI systems. Lead AI and ML development initiatives, managing teams and driving innovations in machine learning models and algorithms.

EXL (Nasdaq: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit www.exlservice.com.

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.

Bachelor's or Master's degree in Computer Science, Data Science, Artificial Intelligence, or related field (Ph.D. preferred).

6-10 years of experience in AI/ML development, with at least 3 years in a leadership role.

Strong proficiency in Python, TensorFlow, PyTorch, scikit-learn, and related frameworks.

Hands-on experience with cloud platforms (AWS, Azure, or GCP) and MLOps tools.

Expertise in NLP, computer vision, deep learning, and predictive analytics.

Excellent problem-solving, project management, and team leadership skills.

Strong understanding of ethical AI principles and data privacy regulations.

Lead the end-to-end development of AI and ML models, from data collection and preprocessing to deployment and monitoring.

Collaborate with cross-functional teams to identify business challenges and translate them into AI-driven solutions.

Design and implement scalable machine learning pipelines and architectures.

Oversee model performance, validation, and continuous improvement.

Stay abreast of emerging AI technologies, frameworks, and best practices to ensure innovative and effective solutions.

Manage and mentor a team of data scientists, ML engineers, and developers.

Ensure compliance with data governance, security, and ethical AI standards.

Present technical insights and strategic recommendations to senior leadership.

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