Job Title: Subject Matter Expert / Senior Consultant

Location: Bangalore (Work From Office)
CTC: Up to 22 LPA
Experience: 10+ Years
Employment Type: Full-Time
Joining: Immediate / Early Joiners Preferred

About the Role

We are looking for a highly driven Subject Matter Expert / Senior Consultant who can bridge business needs with structured execution. This role requires a strong mix of process thinking, documentation expertise, data analysis, and AI-enabled workflow optimization.

You will play a critical role in designing, executing, and improving business processes, while leveraging modern tools and technologies to enhance productivity and decision-making.

Key Responsibilities

• Translate business requirements into actionable workflows, templates, and process documentation
• Own end-to-end execution from planning and analysis to delivery and quality assurance
• Collaborate with cross-functional stakeholders to align on priorities, timelines, and deliverables
• Identify process gaps and bottlenecks, and implement scalable improvements
• Build and maintain reports, dashboards, trackers, and comparative analysis for decision-making
• Design and implement AI-enabled workflows to reduce manual effort and improve efficiency
• Standardize best practices, templates, and documentation frameworks

Day-to-Day Responsibilities

• Review incoming requests and prioritize based on urgency and impact
• Prepare structured documentation, summaries, and reports
• Coordinate with stakeholders via regular updates and follow-ups
• Track progress, flag risks proactively, and ensure timely closure
• Continuously improve templates, prompts, and workflows
• Leverage AI tools and productivity platforms to accelerate deliverables

Must-Have Skills

• Documentation & Structured Reporting (SOPs, MIS, dashboards, templates)
• Technical Communication & Documentation
• Understanding of Web/Mobile systems, Cloud technologies, APIs & integrations
• Automation & Workflow Optimization (including AI tools)
• Data Analysis & Comparative Evaluation (Excel, dashboards, reporting)

Preferred Skills

• Experience with AI tools (ChatGPT, GenAI, automation tools)
• Exposure to no-code/low-code platforms or workflow tools
• Familiarity with Power BI / advanced Excel / reporting tools
• Consulting / operations / process excellence background

Ideal Candidate Profile

• 10+ years of experience in consulting, operations, or process-driven roles
• Strong ability to structure ambiguous problems into clear solutions
• Proven track record of process improvement and automation
• Excellent stakeholder management and communication skills
• Hands-on, detail-oriented, and execution-focused mindset

Why Join Us?

• Work on high-impact, process transformation initiatives
• Opportunity to leverage AI and automation in real business scenarios
• Collaborative and fast-paced environment with growth opportunities