Posted 26 May, 2026
ServiceNow CMDB
VARITE INDIA PRIVATE LIMITED
Bangalore, Karnataka, IN
Full Time
Reference: 26-30903-2522-2
Company Name: VARITE India Private Limited
About The Client:
Client is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
About The Client:
Client is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries.
About The Job:
- Responsible for implementing, troubleshooting, and enhancing ServiceNow CMDB and Discovery modules, managing integrations, and ensuring system reliability through proactive maintenance and upgrades.
Essential Job Functions:
- Analyze, troubleshoot, and resolve incidents for ServiceNow applications.
- Determine root cause (configuration vs defect) and provide corrective actions/workarounds.
- Deploy application upgrades, fixes, and perform operational maintenance.
- Respond to system health alerts and execute scheduled tasks.
- Conduct audits for preventive maintenance and report status.
- Adhere to ITIL guidelines for Incident, Problem, and Change Management.
- Drive high-priority incidents to closure and document root cause analysis.
- Provide break-fix resolutions, create scripts, resolve performance issues, and implement small enhancements.
- Customer management and effective call handling.
- Analytical & Decision-Making
- Apply standards, tools, and methods appropriately.
- Demonstrate systematic problem-solving and clear communication.
- Plan, schedule, and monitor work to meet deadlines.
- Rapidly absorb new technical/business information and apply effectively.
Qualifications:
- Experience: 4-12 yrs.
- 3+ years hands-on development in CMDB and Discovery modules.
- Strong JavaScript skills; experience with notifications, email scripts, events, scheduled jobs.
- Familiarity with ServiceNow forms, UI policies, client/server scripts, Glide APIs.
- Integration experience (REST API, SOAP, LDAP, SSO) via MID Servers.
- Knowledge of ITSM processes (Incident, Problem, Change).
- Experience with workflows, catalog items, record producers, and reporting.
- Ability to troubleshoot Windows servers, networking concepts, and security.
- Hands-on with data sources, import sets, ACLs, update sets, and instance upgrades.
- ServiceNow Certified Systems Administrator.
- ServiceNow Implementation Specialist (CMDB/Discovery).
- ITIL V3/V4 Foundation Certification.
- Strong communication and presentation skills.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
