JOB ROLE :
Handling personalized service requests of customers.
Generation of timely business MIS.
Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
Coordination with CPC/RPC/Investment desks for account opening of customers.
Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
Developing and maintaining banking relationships with a select group of high net worth customers
Excellent communication skills with customer service orientation
Courteous and polite.
Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
