B29 Staff Augmentation - Business Professional (security Supervisor)

Job Title: Security Supervisor- Operations Lead
Location: Bengaluru, India
Job Type: 12-Month Contract
Experience Required: 7-8 Years
Preferred Background: Military / Army / Defense

About the Role:
We are hiring an experienced Security Guard - Operations Lead to oversee and manage security operations for Chevron's Bengaluru facility. This role involves managing a team of security personnel, ensuring operational efficiency, handling technology systems, and engaging with clients and vendors.
This is a contract-based role for 12 months, ideal for individuals with a military background and proven experience in managing security functions at a large site.

Key Responsibilities:
Strategic Oversight:

• Plan and allocate Client across shifts and security functions
• Monitor KPIs and ensure service level adherence
• Align daily operations with client expectations

Team Supervision:

• Supervise Security Officers, Floor Guards, Escort Teams, Control Room Operators, SOC Analysts
• Ensure smooth communication and coordination between all roles

Systems & Technology Management:

• Ensure proper operation of CCTV, access control systems, ID badge printing, and communication devices
• Coordinate with IT teams and vendors for system maintenance and upgrades

Risk & Compliance:

• Monitor geopolitical developments and assess potential risks
• Ensure compliance with labor laws and Chevron's SOPs
• Lead emergency response and crisis management efforts

Client & Vendor Engagement:

• Serve as the main point of contact for client escalations
• Conduct regular client meetings and service reviews
• Manage third-party vendors and service providers

Training & Development:

• Identify training needs and conduct refresher sessions
• Mentor junior team members and supervisors

Reporting & Documentation:

• Compile unified dashboards from multiple sources
• Present incident summaries and trends to senior management
• Maintain audit-ready documentation

Required Skills & Experience:

• 7-8 years of experience in security operations, including team supervision
• Experience in handling access control, CCTV systems, and guard force management
• Strong MS Office skills, especially Excel (reporting, dashboarding)
• Excellent communication and coordination skills
• Ability to handle escalations and work with clients, vendors, and stakeholders

Preferred Qualifications:

• Army / Military / Defense background is highly desirable
• Familiarity with SOC operations, ID management systems, and compliance processes is a plus

Work Environment:

• On-site role in Bengaluru
• Shift-based management responsibility