ESaaS - SFDC - Commerce Configuration & Administration

As the ESaaS - SFDC - Commerce Configuration & Administration expert, you will be responsible for bridging the gap between business requirements and technical solutions. Your expertise will be instrumental in ensuring a seamless transition from legacy systems to the SFDC/CPQ platform, integrating solutions across functional lines globally. This role requires strong leadership and collaboration skills to work effectively with developers, obtain necessary business approvals, and drive project success.

• Bachelor's or Master's degree, preferably in Economics or Computer Science.
• Strong knowledge of business processes, particularly in Sales and Finance.
• Extensive experience with SalesForce CPQ is mandatory.
• Experience with Finance module is highly desirable.
• Prior experience with system integration (CRM-ERP) is a plus.
• Familiarity with BI tools and concepts is advantageous.
• Excellent problem-solving and analytical skills.
• Strong leadership and collaboration abilities.
• Ability to work independently and manage multiple projects simultaneously.
• Excellent communication and presentation skills.

• Translate business processes and requirements into SFDC/CPQ solutions, including systems integrations and ISV recommendations.
• Lead the transformation from legacy systems to the SFDC/CPQ solution, establishing a global CRM architecture.
• Ensure business approvals for change management processes are obtained.
• Work with developers to design, test, and validate extensions to application functionality.
• Lead escalation handling, taking ownership and proposing action plans for timely resolution.
• Monitor project milestones, communicate essential information, and coordinate actions with the project team.
• Review and contribute to team meetings and reports, ensuring open issues and action items are addressed.
• Stay updated with industry trends and best practices in CRM and CPQ solutions.
• Provide subject matter expertise and guidance to team members on SFDC/CPQ-related matters.