Regional Key Accounts Manager
Roles & Responsibilities
Drive Volumes through channels of government, corporate and fleet sales
Drive & motivate dealer staff for corporate sales targets. Identify, Set & achieve the segmentwise target for dealers
Increase in Enquiry Generation through Corporate Channel
Explore and create new business opportunities/ segments to expand our volume targets
Ensure timely execution with end-to-end order and delivery process ownership.
Participation in tender on time with both technical and commercial evaluation and proposal where applicable Business Development Opportunity - Specific focus
Identify & map existing & upcoming key accounts/segments for incremental numbers and
customize product offerings where applicable.
Focus & develop strategy to capture emerging segments
Align policies & strategies with HO + AO + Dealer Teams.
Engage with existing Key accounts & add new accounts Customer centricity and Relationship Management
Build & maintain relationships with Key Accounts
Work with AO (Sales + Customer Care) to address Customer Escalation within agreed time frame
Work with CX teams of dealers to evaluate CX for the specific and key accounts mapped to dealership.