SRE Consultant

OM& AI Demand
Role Summary
Join Citi's global Monitoring and Observability team to engineer and manage the firm's next-
generation observability platform. You will play a critical role in designing, deploying, and scaling
solutions that provide deep insights into our complex systems, directly influencing system reliability
and strategic technology decisions.
Key Responsibilities
Design, build, and manage end-to-end observability solutions (metrics, logs, traces) for
enterprise-wide deployment.
Drive the strategic transition from legacy monitoring tools (Geneos ITRS) to a modern, unified
observability stack.
Administer and scale a containerized observability platform on OpenShift/Kubernetes.
Automate operational tasks, deployments, and configurations using Python, Bash, and Helm.
Collaborate with application teams to define standards and promote observability best

Technical Qualifications

Core Observability Skills
Candidates must have hands-on experience in at least one of the following key areas
1. OpenTelemetry Implementing and managing the OpenTelemetry framework.
2. Grafana Enterprise Stack Deep knowledge of Mimir, Loki, and Tempo.
3. ITRS Geneos Advanced administration and scaling in an enterprise environment.
4. Google Cloud Observability Expertise with Google's cloud-native monitoring suite.

Essential Platform & Tooling Skills
Container Orchestration Proficient in OpenShift or Kubernetes administration.
Metrics & Querying Strong experience with Prometheus and PromQL.
Deployment Expertise in creating and managing Helm charts for application deployment.
Grafana Skilled in dashboard creation, data source management, and alerting.