Posted 27 May, 2026
Manager-Consulting-Business Consulting
ExlService Holdings, Inc.
Noida, Uttar Pradesh, India
Full Time
Reference: 218_689623_5411
You will be responsible to manage operational delivery & stakeholder relationships for clients assigned in your portfolio. You can expect to work with external & internal client/s personnel to manage compliance, financial and operational risk projects.
You will provide specialized consulting advice basis work performed by the team and support informed decision making at executive levels.
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.- 8-11+ years of professional experience in areas of risk & compliance (operational risk, SOX compliance, internal audit, business process reviews etc.). Specialized industry experience in BFSI, Transport, Utilities segments is preferred
- Professional certification such as CA, CPA, CISA or CIA. Exceptionally good MS office skills including MS Visio & PDF Pro applications
- Relationship building & networking capabilities. Ability to engage in a conversation, demonstrate a solution oriented approach & work on new business concepts / ideas / delivery models
- Experience in managing diverse teams - working across departments / time zones & geographies
- Strong understanding of accounting, finance and auditing concepts and standards
- Plan, monitor & manage operational delivery to ensure adherence to agreed quality parameters & timelines. Implement work management trackers, define roles & responsibilities of team members and roll out a work allocation / delivery plan to track completion
- Work with on-shore managers to agree on scope of work, key stakeholders, escalation matrices, project milestones & timelines
- Design & Implement management information systems (MIS) for periodic status updates and to identify trends around business processes identified as high on risk / low on controls
- Participate in operational responsibilities with team members basis project requirements. Evolve as the 'face' of team to review working papers, draft observations & communicate them to key stakeholders
- Drive a culture of Risk and Governance across business processes. Institutionalize ethos of continuous improvement in risk management across all processes and sub processes in scope. Champion customer service to ensure that compliance is integrated in business processes
- Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology/tools to enhance the effectiveness of deliverables and services
- Introduced to concepts of Big Data Analytics, Automation & Process Digitalization in various business processes. Ability to identify opportunities, drive POC (Proof of Concept), manage un-certainty & define success parameters
- Exceptionally good understanding of EXL Consulting and its service lines and actively assess what the firm can deliver to service clients
