Procurement Systems & Operations Supervisor

Overview:

Oversee the administration, optimization, and strategic enhancement of Precisely's shared services systems portfolio, spanning Coupa P2P, expense management, Concur, and Asana. You will lead AI and process improvement projects that drive efficiency and automation across these platforms, supervise a Procurement Analyst and Procurement Admin, and act as the key systems liaison between Shared Services and IT. This role goes beyond day-to-day administration - you will identify, scope, and deliver technology-enabled improvements that transform how our team operates.

What you will do:

• Lead and deliver AI and process improvement projects across Coupa P2P, expense management, Concur, Asana, and related platforms
• Identify opportunities to automate and enhance shared services processes through technology, AI integration, and system configuration
• Administer and maintain the Coupa P2P and Concur platforms, including user access, configurations, and workflow management
• Supervise and develop a Procurement Analyst, providing day-to-day guidance and quality oversight
• Own the Asana project management environment for Shared Services, ensuring teams have effective workflows and visibility
• Partner with IT and business stakeholders to scope, test, and implement system enhancements and integrations
• Generate and distribute procurement and expense analytics, dashboards, and compliance reports for leadership
• Drive user adoption through training, change management, and ongoing stakeholder support
• Support internal and external audit activities with system data extracts and access reviews
• Manage system-related support requests and ensure timely resolution of platform issues

What we are looking for:

Required:

• Bachelor's degree in Information Systems, Business, Finance, or related field (equivalent work experience accepted)
• Minimum 7 years of experience in systems administration, business analysis, or process improvement
• More than 2 years of experience leading teams or in a supervisory role is mandatory for this role
• Hands-on experience with Coupa, Concur, or a comparable P2P / expense platform
• Demonstrated experience delivering process improvement or technology enhancement projects
• Strong analytical skills; proficiency in Excel and data reporting tools

Preferred Skills:

• Experience with Asana or similar project and work management platforms
• Familiarity with JIRA or similar ticketing systems
• Exposure to AI project scoping, vendor evaluation, or implementation oversight

AI Skills/Knowledge:

• Lead or contribute to AI-enabled process improvement projects - identifying where AI can eliminate manual effort, improve accuracy, or accelerate decision-making across Coupa, Concur, and expense workflows
• Evaluate AI solutions critically, define business requirements, and oversee implementation from pilot through rollout
• Comfortable using generative AI tools (e.g., Microsoft Copilot) day-to-day to accelerate reporting, documentation, and analysis

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