Operation IC

Educational Qualification:
Bachelor's degree in Business Management or other relevant field
Postgraduate degree in relevant field
Preferable to have Certifications including Certified Protection Professional (CPP) / Certified Fraud Examiners (CFE) /
Transported Asset Protection Association (TAPA) certification/ Physical Security Professional (PSP) / Industrial Security
professional certifications/ Project Management Professional (PMP) (Value Addition)

Must-have Experiences (Major site):

More than 10 years of experience in the field of Security and at least 5 years of experience in a leadership role in a
similar position for large-sized organization, and directly report to Zone Head.
Rich experience leading Security operations of Access Control, Traffic Management, De-risking, Infra-structure and
people protection, Fraud and misconduct investigation, Security technology solution, Security threat, Risk Assessment,
Surveillance, and systems management for large sized site/ plant/ work-unit, preferably spanning multiple geographies
Exposure to varied Security risk management verticals and seasoned understanding of crisis management and physical
asset protection across varied businesses and geographies
Experience managing operational and capital expenditure budgets with exceptional planning and project management
skills
Up to date knowledge and experience with regulatory compliance issues across varied Security sub-domains
Robust understanding of investigation techniques and audit procedures
Must-have Experiences (Medium/Minor site):
[More than 8 years of experience in the field of Security and at least 5 years of experience in a team leading role in a
similar position for mid-sized organization and directly report to Zone Head.
Rich experience leading Security operations of Access Control, Traffic Management, De-risking, Infra-structure and
people protection, Fraud and misconduct investigation, Security technology solution, Security threat, Risk Assessment,
Surveillance and systems management for medium sized site/ plant/ work-unit
Exposure to Security risk management verticals and seasoned understanding of crisis management and physical asset
protection
Experience managing operational budgets with exceptional planning and project management skills
Up to date knowledge and experience with regulatory compliance issues
Robust understanding of investigation techniques and audit procedures
Preferred Experiences:
Proven analytical and problem-solving skills, as well as an ability to manage multiple tasks simultaneously
Preferable to have military experience
Rich experience interfacing with all levels of management; Experience of managing complex stakeholder interactions and
leading discussions with top management
Experience in implementation of latest technology tools, systems, and applications in Security operations
Experience in project management in implementation of security automation and infrastructure

Security Strategy
Contribute to business Security strategy and Security roadmap by providing zonal
perspective as per Business Security Plan.
Align the zonal security strategy with the group policy
Lead strategic initiatives aligned to business requirements at the zone / plant level;
Institutionalise operational excellence initiatives for the zone
Security Budgeting
Plan, prepare and monitor security budget including Capex and Opex; Finalise the budget
with Vertical Security Head and get sanction on the same
Monitor adherence to budgets and consult with Vertical Security Head in case of budget
shortage/ overruns
Governance
Conduct timely reviews of all on-going strategic initiatives at the zone
Participate in governance council meetings to suggest improvements and discuss pressing
issues with key stakeholders

Intelligence & Vigilance
Cultivate reliable sources of information with key decision makers in administrative
bodies, police, local community and media to gather intelligence
Monitor and analyze daily local, national, and international news that might impact the
organization or the zone

Analyze the gathered intelligence, foresee risks, and develop mitigation plans
Monitor the vigilance level of the zone Security operations and drive alertness at all times
Security Risk Assessment
Conduct security risk assessment and implement mitigation measures in consultation with
Vertical Security Head to counter threats and vulnerabilities
Identify vulnerabilities and gaps in the established Security infrastructure, operations,
systems, technologies of the zone. Prioritise the gap and closed it within timeline.
Assess the varied Security threat scenarios including product theft, vandalism, acts of
terror, pilferage, assault, unauthorized access facing the zone
Review the SRA report and ensure mitigation measures are put in place as per the findings
Security Audits
Facilitate internal or third party security audits and conduct timely checks to ensure
reliability of Security management system and submit report of audit findings to the
Corporate Team
Review the Security audit report, analyse findings and conduct dialogue with the
concerned stakeholders for action planning and resolution; Ensure prompt closure of
open audit findings

Design ERCP (Emergency response and control plan) plans for crises/ emergencies/
incidents, to ensure business continuity and quick business recovery at the zone
Lead the implementation of the response plan during the crises/ emergencies/ incidents
and escalate to the management timely.
Supervise efficient selection and training of staff for QRT (Quick Reaction Team)
Revamp the response plans basis key learnings from incidents, to improve the business
readiness to face crises and emergencies

Management and Review
Monitor zone operations and ensure adherence to established SOPs and SOGs.
Analyse the MIS reports generated and publish reports on a weekly basis to the Zone CEO
and VSH
Create security awareness and training programs for employees and community, along
with the Zone CEO
Security Control Room Operations
Oversee end-to-end operations of Zone Security Control Room; Lead maintenance and
upgradation initiatives for the Control Room
Monitor the operations of the Control Room and ensure proper integration with the
National Security Control Room
Ensure the escalation of all incident and report of the group as per the Matrix
Patrolling & Surveillance
Oversee the patrolling procedures of the zone and manage exceptions
Periodically check the data from CCTVs, sensors, and other such automation equipment
to ensure operational vigilance
Man & Vehicle Access Control
Oversee the end-to-end operations of Access Control and ensure process adherence;
Manage deviations
Oversee the end-to-end process of visitor access card management through the
applicable systems
Business Traffic Management
Oversee the business traffic and material movement operations to ensure authorization
and authenticity checks are conducted as per SOPs
Study the critical traffic blockages and suggest methods for improvement
Oversee the end-to-end operations of traffic management to ensure adherence to
established traffic rules

Investigation & Due Diligence
Conduct investigation of Security incidents including frauds, crimes, theft, pilferage,
vandalizing and set in motion remedial measures
Prepare and share investigation reports with BU team on investigations of critical
incidents

Drive the Security systems, processes, and operations to ensure round the clock
protection to both the tangible and intangible assets as per the concept of ring security.
Conduct security events as per the annual security plan and ensure proper security
detailing is in place
Channelize and coordinate traffic management to ensure least impacted route continuity
for the logistics flow
Ensure the zone/road survey conducted and then plan for Overweight and Over
Dimensional Consignment

Define the performance metrics for evaluating Zone Security domain and finalize with the
Business Security Head; Lead performance review of Zone Security
Identify process gaps in the Zone Security processes and lead process excellence initiatives
to address the process gaps and drive efficiency
Drive the team to champion process improvements and establish ownership of action
plans at appropriate points within Zone Security

Monitor and review the outsourced staff strength and accordingly conduct recruitment
Oversee and evaluate performance of the third-party security personnel services provider
ensuring the deployed personnel are as per the defined parameters
Engage periodically with the outsourced security employees to cater for their welfare
Ensure the deployment of OMPs as per the work breakdown structure (WBS) and as their
competency.

Lead talent acquisition for all vacant positions at the zone and support Vertical Security
Head in talent identification and selection for critical roles
Drive a performance driven culture - Set goals, review performance, and provide
feedback to ensure a motivated and committed team
Project Management
Identify and drive projects towards creation or improvement of security technology aids
(automation systems) and infrastructure augmentation as per group security guidelines
and industry standards / best practices aligned to overall group security strategy
Implement and monitor efficient project management practices for timely execution and
maximum RoI on identified projects
Drive integration of new projects into mainstream security operations at zone through
processes and stakeholder buy in.