Officer

Qualification:

• Graduate / PostGraduate (HR or equivalent preferred)
• 1-4 years of experience in HR Operations / ELCM / HR Shared Services (GCC Environment)

Functional Skills

• Strong understanding of Employee Life Cycle Management processes
• Knowledge of HR operations and shared services environment / GCC HR
• Familiarity with HRMS / HR applications (Oracle Fusion, SAP, or similar)

Technical Skills

• Proficient in Microsoft Excel (VLOOKUP/XLOOKUP, Pivot Tables, basic formulas)
• Comfortable working on HR applications and ticketing systems
• Good documentation and data management skills

Employee Onboarding & Code Generation

• Generate employee codes for new joiners (permanent, contractual, and thirdparty) as per approved documentation.
• Ensure completeness and accuracy of onboarding data before system entry.
• Coordinate with HR Business Partners, recruitment teams, and payroll vendors for timely activation.

Employee Master Data Management

• Create, update, and maintain employee master data across HR systems (e.g., Oracle Fusion / HRMS).
• Manage changes related to personal details, employment details, reporting structure, cost center, and location.
• Ensure data accuracy, consistency, and audit readiness at all times.

Employee Query Resolution

• Act as the first point of contact for employee queries related to ELCM processes.
• Resolve queries within defined SLAs through HR ticketing tools / email / portals.
• Escalate complex or policyrelated issues to seniors or HRBP as required.

HR Systems & Process Compliance

• Execute ELCM transactions in HR applications with high accuracy.
• Adhere to SOPs, HR policies, and governance guidelines.
• Support internal and external audits by providing required data and documentation.

MIS & Reporting Support

• Prepare and maintain ELCMrelated MIS using Excel.
• Track onboarding, data changes, and query resolution metrics.
• Share periodic reports with stakeholders as required.