Twin Health - Health Counsellor (Inside sales)

Health Counsellor

Business Unit: Growth

Location: Chennai/Bangalore

About the Job :

We are looking for an enthusiastic Inside Sales Executive to contribute towards generating sales in our company.

You will be responsible for closing sales deals and maintaining good customer relationships.

An effective Inside Sales Executive must be an excellent communicator and have superior people skills.

They must be comfortable presenting our products over the phone, email, WhatsApp, as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

Contacting potential or existing customers to inform them about our products

Answering questions about products or the company

Asking questions to understand customer requirements and close sales

Enter and update customer information in the database

Take and process orders in an accurate manner

Sourcing prospect customer data from sources online & offline

Handle grievances to preserve the company's reputation

Keep records of calls and sales and note useful information on CRM tools

Requirements

Proven experience as Inside Sales Executive or other sales/customer service role

Proven track record of successfully meeting sales quota

Good knowledge of relevant programs (Health sector preferred) and telephone systems

Ability to learn about products and describe/explain them to prospects

Excellent knowledge of English (Compulsory), Hindi & Regional language preferred

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints