Team Manager - Migration
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Team Manager - Migration in India.
This is a leadership role focused on guiding a team of migration consultants and architects responsible for delivering high-quality data migration services across global life sciences implementations. The position combines people management, technical delivery oversight, and customer-facing leadership in a fast-paced SaaS environment. You will play a key role in ensuring successful migrations for enterprise customers using cloud-based platforms, while driving operational excellence and team performance. Acting as a servant leader, you will support your team's growth, resource planning, and execution quality while maintaining strong engagement. The role also requires close collaboration with cross-functional teams including services and product to ensure seamless customer outcomes. This is a remote-first position within an international environment that values autonomy, accountability, and continuous improvement.
Accountabilities:
- Lead, manage, and grow a team of migration consultants and architects delivering services for global pharmaceutical and biotech customers.
- Oversee resource planning, utilization tracking, and ensure strong operational execution across migration projects.
- Act as a trusted advisor to customers on migration strategy, methodologies, and best practices.
- Serve as an escalation point for complex customer issues, ensuring timely resolution and alignment with customer success goals.
- Collaborate with internal teams such as Services and Product to ensure seamless project delivery and long-term customer satisfaction.
- Drive hiring initiatives in India to build a strong pipeline of high-quality migration talent.
- Establish and enforce standardized tools, methods, and delivery frameworks across the team.
- Support proposal development and engagement planning in partnership with broader delivery and practice teams.
Requirements:
- Minimum 2+ years of experience in a people management or technical leadership role in a global delivery environment.
- At least 5+ years of experience in data migration, implementation, or integration consulting for enterprise software systems.
- Proven experience building, managing, and developing high-performing technical teams.
- Strong ability to manage escalations and navigate complex customer environments effectively.
- Solid understanding of enterprise systems such as SAP, Salesforce, Oracle, SharePoint, or similar platforms.
- Experience working in international, cross-functional, and client-facing environments.
- Strong communication, analytical, and organizational skills with a results-driven mindset.
- Nice to have: exposure to Veeva Vault or other cloud platforms and familiarity with pharmaceutical R&D domains such as Clinical, Regulatory, or Quality.
Benefits:
- Opportunity to grow within a high-growth global SaaS organization.
- Flexible remote-first working model supporting work-life balance.
- Health and wellness programs designed to support employee wellbeing.
- Flexible vacation policies encouraging rest and recharge.
- Charitable giving program supporting social impact initiatives.
- Strong focus on professional development and career progression opportunities.
