Key Accounts Manager - Quick Commerce

This role is for one of the Weekday's clients

Min Experience: 4 years

Location: Bangalore, Bengaluru

JobType: full-time

We are seeking an experienced Key Accounts Manager - Quick Commerce to drive growth and manage relationships across leading Q-commerce platforms. This role is responsible for owning account performance end-to-end, including revenue, profitability, assortment strategy, and platform visibility. The ideal candidate brings strong experience in e-commerce/Q-commerce ecosystems within the FMCG sector and excels at combining data-driven decision-making with strategic account management.

Requirements

Key Responsibilities

Business Management & Growth

• Own the P&L for Q-commerce accounts, delivering on revenue, profitability, and market share targets
• Develop and execute platform-specific business plans aligned with growth objectives
• Build and maintain strong relationships with platform category managers and leadership teams

Assortment, Listings & Content

• Drive product listings, catalogue optimization, and assortment planning
• Ensure accurate product content including images, descriptions, keywords, and taxonomy
• Identify assortment gaps using consumer insights and platform data

Promotions & Visibility Planning

• Plan and execute promotional campaigns, banner ads, brand stores, and visibility initiatives
• Monitor campaign performance and optimize investments for maximum ROI
• Collaborate with marketing teams on performance marketing and platform campaigns

Demand Forecasting & Supply Coordination

• Partner with supply chain teams to ensure optimal stock availability and replenishment
• Maintain high fill rates, minimize cancellations, and ensure seamless order fulfillment
• Monitor stock levels and manage inventory planning during peak demand periods

Data Analytics & Performance Tracking

• Analyze sales performance, consumer behavior, competitive trends, and platform insights
• Prepare regular dashboards covering GMV, margins, ROI, and platform scorecards
• Recommend actionable insights to drive growth and improve performance

Commercials & Negotiation

• Lead negotiations on margins, trade terms, visibility budgets, and annual plans
• Manage financial processes including claims, payments, and agreements
• Ensure strong financial discipline across all platform partnerships

Cross-Functional Collaboration

• Work closely with supply chain, finance, marketing, category, and R&D teams
• Drive successful product launches through coordinated planning across functions

Key Requirements

• MBA or Master's degree in Marketing, Sales, or Business Management (preferred)
• 4-6 years of experience in key account management within Q-commerce or e-commerce (mandatory)
• Strong understanding of FMCG, food, beverages, or commodity categories
• Proven experience managing online platforms, fulfilment cycles, and promotional mechanics
• Excellent communication, negotiation, and stakeholder management skills
• Strong analytical capabilities with proficiency in Excel, dashboards, and data tools
• High ownership mindset with the ability to thrive in fast-paced environments

Preferred Skills
Key Account Management | Quick Commerce | E-commerce Operations | Data Analytics | Negotiation | FMCG Sales