Posted 29 May, 2026
ITIL Release manager
Crescens Inc.
Bangalore, Karnataka, IN
Full Time
Reference: 26-00960-196-1
Job Title: ITIL Release manager
Location: Bangalore , Karnataka (onsite)
Total Experience: 7 to 9 years
Mode of Interview: Face to Face (Mandatory)
Pay Rate-Rs.980/hr
Required Skills:
Excellent Hands-on experience with ITIL Based Change and Release Management Solid understanding of IT infrastructure and enterprise applications, in Cloud and NonCloud platforms Solid understanding of ITIL based Incident management.
Nice to Have skills: Excellent communication and team management skills
Job Description:
Location: Bangalore , Karnataka (onsite)
Total Experience: 7 to 9 years
Mode of Interview: Face to Face (Mandatory)
Pay Rate-Rs.980/hr
Required Skills:
Excellent Hands-on experience with ITIL Based Change and Release Management Solid understanding of IT infrastructure and enterprise applications, in Cloud and NonCloud platforms Solid understanding of ITIL based Incident management.
Nice to Have skills: Excellent communication and team management skills
Job Description:
- Own and manage the end-to-end Change & Release Management process in alignment with ITIL best practices.
- Review, assess, approve, and schedule application and infrastructure changes, Ensuring proper risk assessment, rollback planning, and post-implementation reviews.
- Chair or contribute to Change Advisory Boards (CAB) and Emergency CABs.
- Plan and coordinate release deployments across multiple environments and multiple teams.
Ensure changes meet compliance, audit, and security requirements. - Manage IT Infrastructure & Application platform - servers, networks, databases, cloud, and middleware.
- Ensuring proper assessment of dependencies and operational impact due to infrastructure or application changes and ensuring stability and availability.
- Key escalation point for Major Incidents, coordinating with Technical teams to restore services during MI.
- Deliver RCA and track corrective actions during Major Incidents.
- Provide after-hours operational coverage when required by project, ensuring uninterrupted service delivery.
- Stakeholder and Customer management with excellent communication, supporting governance meetings, Ensuring customer expectations are met for availability, change execution, and risk management.
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Support Audit and Governance teams and Ensure Compliance with Project, IBM and Client processes.
