Customer Assistance Manager
| Department | Kotak Mahindra Bank - Hardship Assistance Unit |
| Reporting Relationship | Reporting to Location Collections Manager |
| Position Grade | M1 - M2 |
- Monitoring and maintaining collection for the area.
- Managing repossession.
- Co-ordination with collection agency, repossession agent, sale of asset,
- Legal formalities.
- Graduate
- Min 2 - 5 years of experience in collections.
- Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed
