Salesforce Technical Architect

The Role:

The Salesforce Technical Architect will work as part of the Digital Platforms CRM IT team to support and enhance the Salesforce implementations for Logitech Salesforce Service Cloud for B2B. This position will be located in Vancouver, BC, Canada.

Your Contribution:

Move fast. Speak up. Decide and own. Drive change. Exceed customer needs. These are some of the winning behaviors you'll need for success at Logitech. In this role you will:

Collaborate with Salesforce Developers, Business Analysts, other Architects and IT subject matter experts to advise and solution multiple projects in Salesforce B2B subscription services.
Partner with functional and internal teams to share information, build consensus, and help ensure work aligns with internal strategic priorities to achieve common goals and determine how best to implement solutions (decisions around declarative vs programmatic vs AppExchange, etc).
Be a part of IT CRM team and work with the IT and Business Groups to analyze and review business, functional, and technical requirements & issues, design solutions, plan and execute future releases
Participate in project team meetings and communicate effectively with peers, architects, system analysts, business analysts, project managers, quality control, and across other technology team boundaries, reporting project status as required
Document technical solutions for new projects and integrations while assisting with the existing technology portfolio through proposing improvements and alternatives
Design and develop solutions primarily on the Salesforce platform based on business requirements using Lightning web components, Apex, SOQL and other emerging standards
Support existing integrations between Salesforce and other boundary systems using Salesforce & 3rd party APIs, develop new interfaces as needed
Document and develop code according to specifications and standards
Act as an escalation point for technical issues

Key Qualifications:

For consideration, you must bring the following minimum skills and behaviors to our team:

At least 8+ years experience working in the IT industry
6+ years of experience designing complex, high transaction volume, enterprise-wide business solutions on the Salesforce Force.com platform using Apex, Visualforce and Lightning
6+ years of experience with Salesforce.com's, support and service business processes with implementation experience in custom applications leveraging Salesforce Platform. Integration experience with other cloud based platforms and services, including any subscriptions system is a plus
Solid understanding of best practices in CRM usage and ability to bring a consulting approach to help business solve issues and challenges
Solid understanding of web technologies, such as HTTP, JavaScript, AJAX, HTML, DHTML, CSS and a strong understanding of Object-Oriented design and programming concepts
Strong understanding of Salesforce Declarative, Programming and Administration (develop code, custom objects, Lightning components, Visualforce pages, Apex, reports, workflows, assignment rules, and more)
Knowledge of APEX triggers/SOQL queries and stored procedures
Experience with Salesforce.com Web Services APIs
Experience or Strong understanding of Salesforce Visualforce Sites and Communities
Knowledge on Integration/Middleware tools such as Workato and MuleSoft
Knowledge on integrated technologies Jira, Marketing Automation, Cloud Solutions is a plus
Salesforce.com Platform Developer & Designer certifications

In addition, preferable skills and behaviors include:

Java Developer or SQL certification
Work experience using standard HTML/CSS/Javascript practices
Ability to work in a fast-paced setting and prioritize among competing tasks and assignments
Must be a self-starter, with the ability to work independently without constant supervision and micromanagement
Must be able to work flexible hours to collaborate with Global IT and business team members
Excellent analytical, organizational and problem-solving skills
Excellent written and oral communication skills
Strong customer service mentality while being curious, methodical, rational, analytical, and logical.

Education:

Bachelor's degree in Computer Science or higher or equivalent