Manager - Information Technology - Mumbai - Lodha (I-Think Techno Campus)

Main Accountabilities

1. Business Analysis & Solution Design

Gather and analyze business requirements for new initiatives and enhancements
Define MVP-based solutions ensuring faster time-to-market and cost efficiency
Translate business needs into functional specifications and solution approaches

2. Cost Optimization & Procurement Support

Identify cost-optimal solutions aligned to business requirements and scalability
Support procurement discussions by providing functional and solution inputs
Evaluate vendor proposals and recommend cost-effective approaches

3. Process Governance & Optimization

Ensure adherence to defined business and IT processes across projects
Identify gaps and drive process improvements and standardization
Contribute to continuous optimization of workflows and delivery models

4. Stakeholder & Customer Impact

Collaborate with internal stakeholders (business, IT, operations) for requirement alignment
Ensure solutions enhance experience for end customers and partners
Support rollout of initiatives ensuring minimal disruption and high adoption

5. Project Coordination & Delivery Support

Track project progress, dependencies, and deliverables
Support UAT, go-live, and post-implementation stabilization
Ensure timely closure of action items and issues

6. Learning & Capability Development

Continuously upgrade knowledge on business, technology, and digital trends
Participate in training programs and contribute to team learning initiatives
Build domain expertise across products and digital platforms

Qualifications & Experience

Graduate / Postgraduate in Engineering / Management

5 years of experience in Business Analysis, IT Projects, or Digital Initiatives

Must have Experience in LOS, SFDC, and fintech integrations

MS Excel, JIRA, AI tools (Good to have)