Senior Servicenow Developer

• 6+ years experience with ServiceNow required
• 3+ years experience with Java Script required
• Need expertise in ITSM processes, Import of Knowledge articles, JavaScript, HTML, XML
• Working knowledge of SIR module of ServiceNow is desirable
• Configuration/Customization of the ServiceNow system, including creating workflows
• Build service requests from customer requirements including requests, request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service
• Uses scripting tools and Service Now functionality create script to automate rote tasks being done in Service Now.
• Hands-on design, development, and deployment experience with the Service-now platform.
• Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset).
• Excellent Communication
• ServiceNow System Administrator certification required
• CIS – ITSM certification preferred
• Certified Application Developer (ServiceNow) preferred
• Thorough understanding of ITIL frameworks and processes such as Incident, Problem, Change and Request Fulfilment.
• ITIL Foundations certification preferred.
• Knowledge of LDAP/Active Directory.