Candidates having minimum 12 months of experience in International BPO Roles and Responsibilities
- Provide accurate and timely resolutions to customers' issues.
- Maintain a high level of professionalism and courteous demeanor at all times.
- Meet performance targets set by the company for quality, productivity, and sales metrics.
- Collaborate with team members to achieve common goals.
Desired Candidate Profile
- Strong communication skills in French & English language
- Ability to work on rotational shifts including night shifts.
- Proficiency in handling multiple tasks simultaneously while maintaining accuracy.
- Minimum 12 months of experience in international chat process
