Title: Walkme DAP Consultant
Location: Mumbai
Exp: 2-4 yrs
Job Description:
Key Responsibilities
- Design, develop, and deploy WalkMe solutions to support user onboarding, training, and process optimization
- Collaborate with product owners, UX designers, and business stakeholders to identify adoption challenges and craft effective DAP strategies
- Configure WalkMe content including Smart Walk-Thrus, Launchers, ShoutOuts, and Tooltips
- Monitor usage analytics and user feedback to continuously improve DAP effectiveness
- Provide technical support and documentation for WalkMe implementations
- Train internal teams and end-users on WalkMe features and best practices
Preferred Attributes
- Certification in WalkMe or other DAP tools
- Experience in change management or digital transformation projects
- Ability to work independently and manage multiple priorities.
