Specialist, Applications Development
Keys Results (KPI's) |
Result Measurement (Metric) |
|
Delivery of timely and cost effective IT solution that meets business requirements
|
Variance of schedule (planned versus actual) within 5% |
| Meet or exceed stated business objectives in terms of system requirements, module timeline and scope of work | Variance of schedule (planned versus actual) within 5% |
Manage Service Level Agreement (SLA) and Application Maintenance Service (AMS) of outsourced vendors |
All reported incidents are closed and all assigned enhancements are completed as specified in the SLA |
Manage and control project budget |
Variance of schedule (planned versus actual) within 5% |
Required Education |
Degree in Computer Science or related disciplines or equivalent work experience
|
Experiences |
Must Have
Good to Have
|
Skill Sets |
|
Language Skills |
|
KEY ACCOUNTABILITIES/JOB DUTIES |
% OF TIME |
| Work with business management to align with business direction and address all escalations | 20% |
|
30% |
|
50% |