Technical Program Manager

Blink Health is seeking a Senior Technical Program Manager to join our Cloud Engineering organization. In this role, you will lead complex infrastructure, platform, reliability, and security-sensitive engineering programs that improve Blink's scalability, operational maturity, developer productivity, and production readiness.

You will partner closely with cloud engineering, security, engineering, product management, and business stakeholders to bring structure to ambiguous technical initiatives, drive cross-functional execution, manage risks and dependencies, and ensure critical programs are delivered safely, predictably, and with measurable impact. This is an exciting opportunity for a hands-on TPM who thrives in a fast-paced environment and wants to make a real impact on healthcare technology.

RESPONSIBILITIES

• Lead complex Cloud Engineering programs across infrastructure, platform, reliability, security, migrations, and operational maturity initiatives.
• Translate business and technical objectives into clear program scope, milestones, ownership, dependencies, risks, and success criteria.
• Support quarterly planning and annual operations planning for Cloud Engineering, including roadmap intake, prioritization support, capacity planning, dependency mapping, and executive-ready planning artifacts.
• Partner with engineering managers and technical leads to improve Agile execution practices, Jira hygiene, backlog structure, sprint planning, milestone tracking, and delivery visibility.
• Coordinate across cloud engineering, security, engineering, product management, business teams, and external partners to align priorities, resolve dependencies, and drive execution.
• Ensure programs include appropriate production-readiness planning, including rollout strategy, observability, documentation, support ownership, access controls, and operational handoff.
• Identify risks early, develop mitigation plans, escalate appropriately, and proactively remove roadblocks.
• Create clear, data-driven updates, dashboards, spreadsheets, and presentations to support planning, decision-making, stakeholder communication, and leadership reporting.
• Use AI and modern program management tools effectively to improve planning, reporting, documentation, analysis, communication, and overall execution.

REQUIRED QUALIFICATIONS

• 10+ years of experience managing technical programs, portfolio planning, Agile delivery, and cross-functional execution within engineering or infrastructure organizations.
• Experience working with infrastructure, platform, cloud, DevOps, security, reliability, or other technically complex engineering teams.
• Proven ability to lead complex, multi-team programs with competing priorities, unclear ownership, external dependencies, and shifting requirements.
• Strong command of Agile delivery practices and Jira best practices, including backlog organization, sprint planning, workflow hygiene, dependency tracking, reporting, and dashboard creation.
• Strong analytical and problem-solving skills, with the ability to use data, metrics, and structured thinking to drive prioritization, risk management, and decision-making.
• Strong presentation and communication skills, including the ability to create clear, executive-ready materials.
• Ability to understand technical tradeoffs, ask effective engineering questions, and translate between technical and non-technical stakeholders.
• Familiarity with AI tools and demonstrated ability to use AI effectively.
• Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• Should be open to work late evening India hours.

Candidates with experience in healthcare, fintech, regulated environments, or organizations with high reliability, privacy, security, or compliance expectations may be especially well suited for this role.