Posted 31 May, 2026
ServiceNow Consultant
ClifyX
India
Full Time
Reference: 365_594563_26-02606
| Job Description* Developing and configuring new features for the Enterprise Case Management ("ECM”) system in ServiceNow Provide development resources to assist product owners and provide development and configuration of the ECM (ServiceNow) Platform; Assist in user acceptance testing ("UAT”) as requested. Support resolutions for defects identified in platform configurations of ServiceNow Core, modules or integrations If applicable, attempt to replicate the P0 and P1 defect in the Comcast QA environment. Integrating applications into ECM; the below ECM ServiceNow modules are in scope for this program Mandatory skills* Developing and configuring new features for the Enterprise Case Management ("ECM”) system in ServiceNow Desired skills* Integrating applications into ECM; the below ECM ServiceNow modules are in scope for this program: • Case management. • Integrations. • Service portal. • Service catalog. • Agent chat. • Advanced work assignment. • Interaction management. • Agent workspace. • Service level management. • Reporting and analytics. | |||
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560145 | ||
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Pan India | ||
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TN | CHENNAI | ||
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TELANGANA | HYDERABAD | ||
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KRNK | BANGALORE | ||
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- | ||
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8+ years | ||
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Mandatory skills* Developing and configuring new features for the Enterprise Case Management ("ECM”) system in ServiceNow |
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Desired skills* Integrating applications into ECM; the below ECM ServiceNow modules are in scope for this program: • Case management. • Integrations. • Service portal. • Service catalog. • Agent chat. • Advanced work assignment. • Interaction management. • Agent workspace. • Service level management. • Reporting and analytics. |
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Telecom/Broadband | ||
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PreOB | ||
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8+ years | ||
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Pre-On boarding | ||
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- | ||
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Face to Face | ||
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Hybrid | ||
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(TUE-SAT)/ (WED-SUN)/ (SUN-THURS) | ||
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Others |
