Technical Support Engineer - Integrations
About The Client:
A cloud computing company offers a platform for digital workflows, enabling organizations to automate and streamline business processes. The solutions include IT service management, human resources, customer service, and security operations. Designed to enhance efficiency and collaboration, the platform digitizes and automates workflows for diverse organizational needs. Headquartered in the United States, the company is recognized for its innovative approach to workflow automation, playing a significant role in the IT service management and business process automation space. In 2018, Forbes magazine named it number one on its list of the world's most innovative companies.
Qualifications:
- Must have Bachelor's degree in Computer Science or related field (or equivalent degree and experience)
- 2+ years providing customer-facing technical support (Web based products or e-commerce preferred)
- Candidates with lesser experience will be considered for appropriate roles.
- In order to be successful in this role, we need someone who has:
- Must have experience installing, implementing, or maintaining one (or more) of the following:
- LDAP/Active Directory
- SSO (e.g. SAML, SiteMinder)
- Email Infrastructure
- Web Services (consuming or providing) (SOAP, REST)
- Data Extraction Technologies (e.g. JDBC, ODBC)
- Network infrastructure
- Any bi-directional, automated integration between two systems
- Working knowledge of the components in a web applications stack
- Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
- Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
- Experience with relational databases (e.g. MySQL, Oracle)
- Experience administering: Linux/Unix OR Microsoft Server
- Excellent verbal and written communication skills
- Works well in a team environment
- Strong personal commitment to quality and customer service
- Ability to understand and communicate complex technical systems
- Proven ability to maintain a professional demeanour when handling complex customer & internal issues
- An understanding of ITSM, ITIL, or CMDB
- Previous experience working with the *** platform (in particular Authentication/Email/Web Service/Import/Export configurations)
- Experience working with cloud based software like Microsoft Azure, Client Web Services, Google Cloud Platform, Okta
- Familiarity with Eclipse IDE
- Experience troubleshooting and optimising web application performance
- Previous experience in software development or software consulting.
- Experience providing SaaS support is desirable.
- Education:Graduate & above
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status
How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status
