Posted 01 June, 2026
Network Operations Engineer
HCLTech
Nagpur, MH, IN
Full Time
Reference: fc6a816ffa71819d
Job Description
- 10–15 years of strong experience in networking
- Owns and resolves chronic, long‑running, or recurring issues across network and voice environments.
- Strong hands‑on experience with Silver Peak SD‑WAN appliances and orchestration.
- Skilled in troubleshooting Silver Peak tunnels, path conditioning, and overlay issues.
- Experienced in deployment, configuration, and performance optimization of Silver Peak environments.
- Strong experience with routing protocols such as OSPF, EIGRP, and static routing.
- Good hands‑on knowledge of Aruba switching, including L3 routing and VLAN configurations.
- Strong understanding of TCP/IP, OSPF, BGP, STP, and SIP protocols
- Performs deep root cause analysis for persistent incidents impacting production.
- Works closely with L2 teams to identify repeating patterns, trends, and service degradation.
- Analyzes logs, traces, packet captures, and system alerts to isolate complex issues.
- Coordinates with vendors and OEMs for escalations, fixes, patches, and product‑related defects.
- Tracks RMAs, device replacements, and field‑level actions required for resolution.
- Extensive knowledge of Physical, Data Link, and Network layer standards.
- Strong experience operating, maintaining, and troubleshooting large‑scale network environments.
- In‑depth understanding of LAN technologies, WAN protocols, TCP/IP, Ethernet, and IP addressing.
- Analyze packet captures with deep knowledge of TCP/IP protocol behavior.
- Expert‑level understanding of Software Defined Networking (SDN) concepts and platforms.
