HR GENERALIST

Hiring for Business Partner role in BFSI VBU

At Zensar, we're "experience-led everything". We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we're a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

MBA-HR

1. Strategic HR Partner

• Align HR initiatives with business objectives and unit goals
• Translate business strategy into people plans
• Advise leaders on organization design, talent strategy, and change management
• Participate in business reviews and leadership discussions

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2. Performance Management

• Enable goalsetting and appraisal processes
• Coach managers on performance feedback and evaluations
• Address performance gaps and improvement plans
• Promote a highperformance culture

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2. Employee Relations & Engagement

• Act as first point of contact for employee relations issues
• Handle grievances, disciplinary actions, and conflict resolution
• Drive employee engagement initiatives and surveys
• Ensure a positive employee experience and strong morale

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4. Coaching & Leadership Support

• Coach managers on people management and leadership behaviors
• Support leaders during organizational change
• Develop managerial effectiveness and decisionmaking skills

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5. Change & Transformation Management

• Support restructuring, mergers, role changes, and process transitions
• Manage change impact, communications, and adoption
• Ensure workforce readiness for transformation initiatives

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6. HR Policy & Compliance

• Ensure adherence to HR policies, labor laws, and company guidelines
• Guide managers on policy interpretation
• Support audits and compliance requirements

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7. Compensation & Rewards Support

• Partner with C&B teams on pay reviews, incentives, and promotions
• Ensure internal equity and market competitiveness
• Support performancelinked reward decisions

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8. DataDriven HR

• Use HR analytics to identify trends (attrition, performance, engagement)
• Provide people insights to business leaders
• Recommend actions based on data and metrics

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9. Collaboration with COEs

• Work closely with HR Centers of Excellence (TA, L&D, C&B, HR Ops)
• Ensure smooth execution of HR programs in the business