Specialist - Customer Service (Training & Technical Documentation) (BU-CoS)
Creating Passion: Your Responsibilities
Roles & Responsililities:
- Develop digital training modules based on existing presentations and processes.
- Create repair quotations and processing orders. Coordinating with technical departments & compiling data.
- Creation and maintenance of technical documents, repair instructions and manuals and repair scenarios for the component.
- Administration of trainings (planning, participant lists, certificates).
- Data maintenance in training systems.SharePoint setup and maintenance for Customer Service.
Contributing Your Strengths: Your Qualifications
Qualification and Education Requirements:
Experience:
6 to 8 years of relevant experience in Technical Training
Preferred Skills / Special Skills:
- Strong knowledge of vehicle mechanics, diagnostics, combustion engines, and hydraulic systems.
- Experience in technical training, documentation, and content creation.
- Skilled in ERP systems, eLearning platforms, and project management.
- Strong responsibility, precision, teamwork, and intercultural collaboration.
- Quick learner with a continuous improvement mindset; able to read technical drawings.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Shweta Chakrawarti.
One Passion. Many Opportunities.
The company
Liebherr CMCtec India Private Limited in Pune (India) was established in 2008 and started its manufacturing plant in its own facility on Pune Solapur Highway in 2012. The company is responsible for the production of tower cranes and drives.
Location
Liebherr CMCtec India Private Limited
Sai Radhe, 6th Floor, Behind Hotel Sheraton Grand, Raja Bahadur Mill Road, Pune, 411001
Pune
India (IN)
Contact
Shweta Chakrawarti
