LMS Coordinator

The goal will be to facilitate the effective management of Course related activities according to the organization’s standards.\n\nResponsibilities :\n\nEnsure on time course and module readiness as per launch schedules.\nEnsure timely procurement of course resources.\nEnsure all participants are added to correct sections and all support staff is added to course on time.\nSetup Course requirements and pre-scheduled Announcements\nRaise Change Requests for necessary corrections in the course\nProvide Administrative and Operational Support to Program Delivery team\nManage all course end activities\nTrack course feedback on weekly survey, Course End Surveys, completion rates, etc.\nProvide support to Partner teams on Blended Course management\nAssist with responding to general participant queries such as IT issues, assignment, etc.\nCo-ordinate with cross functional team to ensure smooth course delivery\n\nKey Skills and Experience :\n\n3+ years of customer service experience\nOutstanding verbal and written communication skills\nProficient in English Language, written and verbal both\nKnowledge of program management and development procedures\nAbility to work with diverse and multi-disciplinary teams\nExcellent time management and organizational skills\nTech-savvy, experience of working on learning platforms will be added advantage\nDetail-oriented and efficient\nWillingness to work in any shift assigned\n\nEmeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\n\nIn press:\nhttps://www.insidehighered.com/blogs/learning-innovation/why-chan-zuckerberg-backed-113-million-investment-eruditus-big-deal\nhttps://techcrunch.com/2020/08/31/chan-zuckerberg-initiative-backs-indian-education-startup-eruditus-in-113-million-fundraise/