Posted 03 June, 2026
Senior Engineer - Desk Side Services
VARITE INDIA PRIVATE LIMITED
Noida, Uttar Pradesh, IN
Full Time
Reference: 26-31991-2522-2
Company Name: VARITE India Private Limited
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- Desktop Support Services – Job Description\
- Weekdays support with ad-hoc weekend support if needed.
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Test alternative pathways until the issue is resolved
- Configure and provision Mobile device and Laptops.
- Configure and provision BYOD devices.
- Ensure BYOD and Mobile device configuration request are completed on priority.
- Provide priority support to VIP user requests.
- Install operating system and applications on new and replacement systems
- Record assets in CMDB and SharePoint and maintain proper asset registry
- Replace Hardware components as per requirement\
- Customize desktop applications to meet user needs\
- Record technical issues and solutions in ticket logs\
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Help create technical documentation and manuals
- Infrastructure Management Services End user computing Service
- Desktop, Laptop end to end support
- Printer-Peripheral Support
- Mobile device Support
- Email ,Internet, Business Application assistance Patch Management
- Windows client side patch update
- Troubleshooting &resolution;Application L1 Support
- Incident Classification and routing to proper resolver group
- First Level Support based on SOP’s on Business Applications Service level management
- Service Level Administration
- Dashboard
- Reporting
- Asset Management
- IMAC Request Management
- Asset Reconciliation with Finance Asset register
- Asset lifecycle Management
Qualifications:
- Experience: 1 to 4 yrs.
Must Have Skills
- Click Enter to show the proficiency description of AMT Asset Management SoftwareAMT Asset Management Software
- Click Enter to show the proficiency description of Desk Side ServicesDesk Side Services
- Click Enter to show the proficiency description of Hardware Asset ManagementHardware Asset Management
- Click Enter to show the proficiency description of MAC Hardware MgmtMAC Hardware Mgmt
- Click Enter to show the proficiency description of Hardware Mgmt - PrintersHardware Mgmt - Printers
- Click Enter to show the proficiency description of Windows PCWindows PC
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
