Team lead - Inside sales

Location: RMZ Millenia Business Park, Phase - 2, Perungudi, Chennai.

Key Responsibilities

Sales Management:

Lead a team of sales advisors to drive enrolments and revenue growth.

Monitor daily, weekly, and monthly KPIs including lead-to-sale conversions, call quality, and offer closure.

Conduct performance reviews and develop action plans for underperformers.

Coordinate closely with marketing and operations to align lead flow and sales targets.

Sales Training & Enablement:

Design and deliver ongoing sales training programs, including onboarding, pitch refinement, objection handling, and closing techniques.

Develop sales playbooks, objection handling guides, and demo scripts.

Host regular roleplays, call audits, and feedback sessions to enhance conversion skills.

Use data and call insights to identify coaching opportunities.

Webinar Facilitation:

Host or co-host live product/info webinars for prospects and leads.

Engage audiences effectively, address FAQs, and promote call-to-action during sessions.

Coordinate with the marketing team on webinar calendar, messaging, and follow-up flow.

Process & Tools:

Improve CRM usage and ensure accurate funnel tracking.

Identify and deploy sales tools or content that improve productivity and close rates.

Collaborate with tech/ops for smoother handoffs and fulfilment post-enrolment.

Requirements:

6-8 years in B2C or inside sales roles, including 3+ years in sales coaching or team leadership.

Strong communication and public speaking skills; experience hosting webinars is a plus.

Proven ability to drive sales team performance and uplift underperformers.

Deep understanding of sales funnels, CRM workflows, and performance metrics.

Self-driven with excellent time management and multitasking abilities.