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Posted 03 June, 2026

Senior Manager - Business Resiliency

ExlService Holdings, Inc.
Noida, Uttar Pradesh, India Full Time
Reference: 218_689623_14854

Oversee compliance and project manage the following:

  • Monitor the effectiveness of procedures during evacuation drills and revises the procedures as necessary. Maintain a record of emergency response procedures.

  • Coordinate with Business teams to implement Crisis Management Plans. Manage Crisis Incidents with minimal business impact

  • Risk Assessment, Threat analysis and Business Impact Analysis (BIA) and assists all Lines of Business to determine critical business processes, identify acceptable recovery times, alternate location and establish resources required for the successful resumption of business operations in the event of a disaster.

  • Implement BCM strategies developed for processes and organization. Documents and implement mitigation plans.

  • Oversee BCP scenarios and test all the critical enablers as decided through Mission criticality.

  • Work with business units to understand their current environment and to advise them on alternative techniques and recovery plans.

  • Understand business functions across all lines of business to maintain flexible recovery strategies that respond to changes in technology and business structure.

  • Work with technology team and business teams to develop IT recovery (DR Plans) and business recovery plans.

  • Conduct and ensure BCP awareness from time to time.

  • Conduct drills at Organization level and document learnings.

  • Train all key and back-up personnel to a basic level of proficiency regarding their respective BCP roles and responsibilities.

  • Provide recommendations to business to enhance current recovery & continuity strategies. Understand the impact of change management to existing plans and takes action necessary to ensure recoverability.

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.

Familiarity with risk and compliance management on resiliency and cyber

This job role is not applicable for internal candidates. This position is for external hiring only

Conduct security reviews, implement security controls, and collaborate with developers to address security vulnerabilities.

same as above

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