Trading Services Manager III
Join a high-impact Agency Lending team that keeps global markets moving through precise trade support and disciplined execution. You'll lead critical settlement and post-trade workflows while building a culture of accountability and continuous improvement. Make a measurable difference for clients and partners through strong controls, clear communication, and results-driven leadership.
As an Agency Lending Operations Team Lead within Agency Lending Operations, you drive day-to-day delivery across settlements, contract compare, reference data, and billing while meeting firm priorities. You lead and develop a high-performing team that operates with strong controls, clear governance, and a client-first mindset. You partner with internal and external stakeholders to resolve issues quickly, improve processes, and consistently meet deadlines.
Job responsibilities
- Deliver solutions aligned to client, customer, and stakeholder needs and firm priorities.
- Drive team performance by setting clear expectations and sustaining high standards.
- Build a high-performing team that consistently delivers accurate and timely results.
- Foster an inclusive environment where every team member contributes at full potential.
- Coach team members to learn, grow, and achieve development goals.
- Provide timely, actionable feedback to improve performance and capability.
- Support career development through ongoing guidance and engagement.
- Ensure daily operations run within defined risk, control, and service parameters.
- Align operational priorities to broader business strategy and execution goals.
- Communicate effectively and influence partners upstream to improve outcomes.
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Prioritize work and deliver results to achieve business objectives.
Required qualifications, capabilities, and skills. - Lead day-to-day Agency Lending trade management/settlements operations with hands-on ownership.
- Demonstrate working knowledge of capital markets and post-trade operational processes.
- Execute under pressure while meeting stringent deadlines and service-level expectations.
- Communicate clearly in writing and verbally with internal teams and external stakeholders.
- Identify issues, escalate appropriately, and drive timely resolution to closure.
- Improve processes and procedures to enhance quality, controls, and productivity.
- Collaborate across teams to deliver solutions that meet client/customer/stakeholder needs.
Preferred qualifications, capabilities, and skills
- Apply knowledge of trade life cycle and settlements to strengthen accuracy and risk controls.
- Motivate teams across geographies to deliver consistent outcomes.
- Adapt quickly to change and manage transitions with minimal disruption.
- Build strong relationships with diverse groups and senior executives.
- Demonstrate logical reasoning and structured problem-solving in operational scenarios.
- Manage people effectively through coaching, feedback, and performance management.
- Exhibit strong business writing and professional English communication skills.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
