IQE - IVR Testing

TMS Demand ID

542920

Skill

IVR Testing

Total Experience

5

• 5+ years of experience in testing with proven capability in test automation.
• Experience in Financial Services - Banking domain.
• Demonstrate experience in developing framework and test automation solutions for API and web based user interfaces.
• Strong hands-on experience in IVR testing using Cyara automation tool.
• Strong hands-on experience working on cloud-based Contact Center Amazon Connect.
• Knowledge on chatbot testing.
• Experience in using JIRA tool.
• Experience in all aspects of testing including Functional System Testing, Integration (SIT), End to End, Regression and UAT Testing using a variety of manual and automated techniques.
• Experience in preparing Test Strategy, Test Plan and Test Summary Report.
• Experience working in an Agile environment.
• Strong knowledge and understanding of business needs, and how these are delivered via the technology domain.
• Ability to inform business prioritisation decisions, while establishing and maintaining a high level of customer trust and confidence.
• Working experience in CI/CD and release planning activities.

Good verbal and written communication skills

Role in Infosys

TA

Band in Infosys

4

Work location

Bangalore/Pune

Vendor rate

6000 INR/ day

Client name with full address and zip code (mandatory detail)*

Must Have Skills (Top 2 technical skills only)

1

API Automation,

2

UI Automation

Nice to have skills (Top 2 only)

1

Banking domain

2

IVR testing

Top 3 responsibilities you would expect the subcon to shoulder and execute:

1

Hands on scripting / development and uplift of existing automation suites

2

Web application testing

3

API Testing

Post/Pre Onboarding

Post