Role Descriptions: Key Responsibilities Develop and configure solutions using IBM FileNet P8| ICN| Case ManagerBAW| or OpenText Content ServerxECM. Implement workflows| metadata models| content classifications| and repositories. Customize ECM features using Java| JavaScript| OScript| REST APIs| or WebReports. Integrate ECM platforms with applications like SAP| Salesforce| or custom portals. Perform system administration installations| upgrades| environment setup| and performance tuning. Troubleshoot L2L3 issues| including workflow failures| integration errors| and repository performance.Create technical documentation design documents| test cases| deployment guides. Ensure content security| retention policies| and compliance standards.
