JIRA Administrator

ECMS #

543668

PU

RCLADM1

Role

Technology Lead / Senior Consultant

Detailed Job Description min 200 words

We are seeking an experienced JIRA Administrator with 5–8 years of hands-on experience managing Atlassian tools (JIRA Software, JIRA Service Management, Confluence, etc.). The candidate will have to be Atlassian Certified, proactive in process improvement, and skilled in supporting both technical and business teams to optimize workflows, automation, and reporting

BGC Completion timeline: Before/post onboarding

Post Onboarding

Must Have Skills (Top 3 skills only)

• 5–8 years of progressive experience as a JIRA/Atlassian Administrator in an enterprise environment.

• Atlassian Certified JIRA Administrator (mandatory).

• Strong knowledge of JIRA Cloud and Confluence Cloud administration and automation.

• Experience with JIRA Service Management (JSM) configuration and SLA management

Nice to have skills (Top 2 only)

• Familiarity with scripting (e.g., JQL, Groovy, Automation for JIRA, or Script Runner).

• Experience integrating Atlassian tools with other enterprise platforms (Salesforce, Azure DevOps, Okta, etc.).

Top 3 responsibilities you would expect the subcon to shoulder and execute:

• Administer, configure, and maintain JIRA Software, JIRA Service Management, and Confluence instances.

• Create and manage projects, custom fields, workflows, screens, permission schemes, and notification schemes

• Maintain integration with other enterprise systems (e.g., Slack, GitHub, Salesforce, ServiceNow).

• the candidate should be working in 2^nd shift to overlap with US clients. (2 PM to 11 PM)

Address/ Work Location with zip code

Chennai or Hyderabad preferred.

Preferred Vendor Rate (please do not mention client billing rate)

7000 – 9000 INR per day

Duration of Hiring

3 months with possibility of further extension.

Niche Category (Niche/ Super Niche/Vanilla)

Vanilla

Client interview* (yes/No)

Yes

One person project* (yes/No)

Yes

Required Experience

• 5–8 years of progressive experience as a JIRA/Atlassian Administrator in an enterprise environment.