| Date Of Requisition | Revised date - 7 th Nov 2025 |
| ECMS REQ ID/ Unique ID | RKNGCIS0012 |
| PU | CISAMRWNGE |
| Project Manager | |
| Delivery SPOC | |
| Number of Openings | 1 |
| Country | India |
| Detailed JD (Roles and Responsibilities) | -
- Expertise & awareness of all and key basic platform features
- Configure, extend, and customize ServiceNow SAM applications.
- Implement automation using Flow Designer, IntegrationHub, and scripting .
- Build and maintain integrations with third-party SaaS platforms (e.g., Microsoft 365, Salesforce, Adobe, AWS).
- Ensure scalable, maintainable code with proper documentation and best practices.
- Ability to write Unit Test Cases using ATF
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- Deliver end-to-end integrations (requirements, design, development, testing, deployment).
- Develop integrations using REST, SOAP, JSON, XML, and MID Server .
- Monitor, troubleshoot, and optimize integration performance.
- Software Asset Management (SAM)
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- Support license tracking, compliance, and optimization initiatives.
- Configure discovery, normalization, reconciliation, and license models in ServiceNow.
- Collaborate with IT and procurement teams to ensure complete asset visibility.
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- Partner with Vendors & stakeholders to review & clarify requirements
- Partner with senior developers, architects, and business analysts to translate requirements into solutions.
- Participate in code reviews, peer learning, and platform upgrades.
- Provide documentation and technical knowledge transfer.
|
| Total Experience | 5 plus years |
| Relevant Experience | - 3-5 years of hands-on ServiceNow development experience.
- 2+ years working with ServiceNow Software Asset Management (SAM).
|
| Mandatory skills | - 3-5 years of hands-on ServiceNow development experience.
- 2+ years working with ServiceNow Software Asset Management (SAM).
- Strong proficiency in JavaScript, Glide API, AngularJS, Jelly, HTML, CSS.
- Experience with ServiceNow data structures (tables, CMDB, relationships).
- Hands-on experience with APIs, web services, and integration frameworks (REST/SOAP, JSON, XML, IntegrationHub, MID Server).
- Familiarity with Agile/Scrum delivery and version control (Git, DevOps pipelines).
- Strong understanding of software licensing models, compliance, and SaaS spend optimization.
- Ability to work independently on complex tasks and deliver quality solutions.
- Ability to make smart & informed assumptions
- Ability to articulate key design features to stakeholders
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| Desired skills | - ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Implementation Specialist - SAM.
- Knowledge of ITAM, ITSM, and CMDB best practices.
Familiarity with cloud/SaaS licensing models (Azure, AWS, GCP) . |
| Domain (Industry) | CMT |
| Work Location | India all locations |
| Background checK (Before onboarding / After onboarding) | Before Onboarding |
| BGV Vendor | TBD |
| Mode of Interview- Telephonic/Face to Face/Video Interview | Hybrid |
| WFO / WFH / Hybrid | Hybrid |
| Shift Details (Time) | 2pm - 11pm |
| Client BTP / SHTP (onsite) | |
| Vendor Rate in currency of Work Location | 13000 /day ( tentative ) |
| Client | |
