| Date Of Requisition | 6 th Nov 2025 |
| ECMS REQ ID/ Unique ID | RKNGCIS202 |
| PU | CISNGE |
| Project Manager | |
| Delivery SPOC | |
| Number of Openings | 2 |
| Country | India |
| Detailed JD (Roles and Responsibilities) | - Key Responsibilities:
- Solution Design & Architecture
- Develop architectural blueprints for ServiceNow implementations.
- Ensure alignment with business requirements, scalability, and integration needs.
- Define and maintain instance strategy, technical governance, and platform health.
- Customer Engagement & Advisory
- Collaborate with executives, platform owners, enterprise architects, and development teams.
- Translate business goals into actionable roadmaps and platform solutions.
- Act as a trusted advisor during pre-sales, implementation, and post-deployment phases.
- Technical Leadership
- Lead technical teams through configuration, customization, and integration efforts.
- Provide mentorship to developers and junior architects.
- Ensure adherence to ServiceNow best practices and reduce technical debt.
- Governance & Compliance
- Establish and manage technical governance frameworks.
- Monitor platform performance and ensure compliance with organizational standards.
- Training & Enablement
- Conduct knowledge transfer sessions for end-users and support teams.
- Stay updated on ServiceNow features, certifications, and industry trends.
|
| Total Experience | These profiles must be senior level with over 12 years of total experience and more than 7 years in ServiceNow |
| Relevant Experience | 7 plus years |
| Mandatory skills | - Proven experience in ServiceNow architecture and solution delivery.
- Strong understanding of ServiceNow modules (e.g., ITSM, HRSD, SecOps).
- Experience with integration technologies (e.g., REST, SOAP, LDAP, JDBC).
- Proficiency in scripting languages (JavaScript, AngularJS, etc.).
- ServiceNow certifications: CSA, CIS (multiple suites), CAD preferred.
- Familiarity with ITIL frameworks and agile methodologies.
|
| Desired skills | - ServiceNow certifications: CSA, CIS (multiple suites), CAD preferred.
|
| Domain (Industry) | CMT |
| Work Location | Anywhere in India |
| Background checK (Before onboarding / After onboarding) | Before onboarding |
| BGV Vendor | Any |
| Mode of Interview- Telephonic/Face to Face/Video Interview | Hybrid |
| WFO / WFH / Hybrid | Hybrid |
| Shift Details (Time) | 2pm to 11pm |
| Client BTP / SHTP (onsite) | |
| Vendor Rate in currency of Work Location | INR 16000 , Rates are tentative |
| Client | |
