Manual QA Tester - Enterprise Systems and Integrations
About the Company
Our client is a global technology solutions provider with 18+ years of experience serving the finance, banking, fintech, energy, and utilities sectors. They specialize in technology development, design, performance optimization, and quality audits. With strong expertise in utilities, energy, and enterprise transformation programs, they specialize in building and supporting large-scale integrated systems involving CRM platforms, billing engines, middleware, and cloud-based applications.
Their India engineering and QA teams work closely with international teams and client stakeholders to deliver high-quality solutions across complex, mission-critical enterprise environments.
About the Role
We are looking for an experienced Manual QA Tester (intermediate to senior) with strong expertise in enterprise application testing across highly integrated systems including CRM, billing platforms, middleware, APIs, and backend services.
This role focuses on ensuring end-to-end quality across complex enterprise workflows in utility and energy domain projects. The ideal candidate should be strong in functional testing, backend validation, and system integration testing within Agile environments.
This is a pure manual testing role (automation not required).
Key Responsibilities
Perform end-to-end manual functional testing for enterprise applications
Design, execute, and maintain test cases, test scenarios, and test scripts
Validate integrations across CRM, billing, middleware, APIs, and backend systems
Conduct regression, smoke, integration, system, exploratory, and UAT testing
Perform backend validation using logs, databases, and system outputs
Verify data flow and business logic across multiple integrated systems
Identify gaps in requirements and highlight risks and edge cases
Track defects through full lifecycle using Azure DevOps / Azure Test Plans
Collaborate with developers, Client, and stakeholders to clarify requirements
Support root cause analysis for production and UAT issues
Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives)
Required Skills & Experience
4–7 years of experience in Manual Functional Testing
Experience with Azure DevOps and/or Azure Test Plans
Strong experience testing integrated enterprise systems
Experience with CRM and billing platforms (Salesforce, Zuora, Clarify CRM)
Strong understanding of SDLC, STLC, and defect lifecycle
Basic experience in API/system/integration testing
Experience with backend data validation and cross-system testing
Experience working in Agile environments
Ability to understand and validate end-to-end enterprise workflows
Strong analytical and troubleshooting skills
Excellent communication and documentation skills
Nice to Have
Exposure to middleware (TIBCO a bonus)
Basic SQL knowledge
Experience with APIs (Postman / Swagger / SoapUI)
Experience in Utility or Energy domain projects
Exposure to UAT or production support
Why Join Us
Work on large-scale enterprise systems used in real business operations
Exposure to CRM, billing, middleware, and integrated platforms
Collaboration with global teams across time zones
Long-term stable enterprise projects
Hybrid flexibility with structured working hours
Growth-focused Agile delivery environment
Competitive salary and benefits package
Opportunity to work on impactful projects across banking, fintech, and energy sectors
Professional development: Training toward QA certifications
Career growth path into automation, senior QA, or test lead roles
Collaborative work environment with a quality-focused engineering team
Work Model & Schedule
Hybrid / Extended EST Overlap Schedule
Daylight Saving On: WFO 10:30 AM – 4:30 PM IST | WFH 6:30 PM – 8:30 PM IST
Daylight Saving Off: WFO 11:00 AM – 5:00 PM IST | WFH 7:30 PM – 9:30 PM IST
