DIRECTOR BUSINESS DEVELOPMENT - DIRECTOR

DIRECTOR BUSINESS DEVELOPMENT - DIRECTOR\n\nHappiest Minds Technologies\n\nPosted Mar 12\n\nFull-time\n\nNegotiable\n\nMaster (>10 yrs)\n\nRole Overview: The Growth Sales / Farmer will be responsible for expanding revenue within existing strategic accounts for the Infrastructure Management & Security Services (IMSS) business of Happiest Minds. The role focuses on account growth, cross sell, and long term client partnerships rather than new logo acquisition.\n\nKey Responsibilities\n\n- Own revenue growth from existing IMSS accounts in India.\n\n- Drive upsell and cross sell opportunities across Managed Infrastructure Services, Cloud Operations & FinOps, Cybersecurity & Managed Security (SOC/XDR/MDR), Digital Workplace & Service Desk, Identity Security, Cloud Security and OT Security.\n\n- Identify white space opportunities within existing clients.\n\n- Revenue growth from existing accounts, account expansion rate, cross-sell pipeline, multi year managed services deals, customer retention and satisfaction and Net Revenue Retention (NRR).\n\nClient Relationship Management\n\n- Build CXO and senior IT stakeholder relationships and act as a trusted advisor on cloud modernization, security transformation and AI-driven IT operations.\n\n- Ensure customer satisfaction and retention.\n\n- Position Happiest Minds IMSS capabilities including Managed Infrastructure & Cloud, NOC/SOC Managed Services, DevSecOps & AIOps, Cyber resilience & Zero Trust, Workplace transformation and Compliance & Risk services.\n\nStrategic Account Planning\n\n- Develop multi year account growth plans and identify large multi tower managed services opportunities.\n\n- Work closely with delivery teams, practice leaders, pre sales teams and solution architects to shape opportunities.\n\n- Drive renewals, scope expansion and multi year deals.\n\n- Convert project engagements into long term managed services contracts and increase ACV and TCV from existing accounts.\n\nInternal Collaboration\n\n- Work closely with IMSS delivery leadership, cybersecurity practice, cloud practice, presales, solutioning teams and customer success teams to ensure seamless client engagement\n\nIdeal Candidate Profile\n\n- 12–18 years of experience in IT services sales with strong exposure to Managed Infrastructure Services, Cloud Services and Cybersecurity Services.\n\n- Proven experience in account mining and farming within large enterprise customers\n\nPreferred Industry Experience\n\nBFSI, Manufacturing, Healthcare / Pharma, Technology, Retail / Encommerce\n\n#J-18808-Ljbffr