Delivery Lead
Job Description
You will partner closely with POD account managers and analytics teams to engineer tactical solutions that evolve into enterprise-grade strategic frameworks.\n\nKey Responsibilities\n1. Analytics Delivery Oversight & Revenue Realization\nMaster Delivery Management: Oversee end-to-end analytics delivery across multiple client PODs, ensuring operational excellence, strict quality control, and the seamless execution of data-driven solutions.\nCrisis Mitigation & Revenue Remediation: Act as the ultimate escalation point for operational variances. Design and execute objective, data-driven revenue remediation plans to overcome complex fiscal shortfalls and ensure precise forecast accuracy across major healthcare accounts.\nEnterprising Partnership: Partner aggressively with POD Account Managers and commercial leaders to align analytics delivery directly with client P&L objectives, ensuring all commissioned revenue goals are achieved or exceeded.\n2.
Tactical Interventions & Strategic Framework Architecture\nTactical Problem Solving: Dive deep into specific POD challenges to devise immediate, tactical analytics solutions (e.g., targeted SQL rules, rapid hospital profiling, or data deep-dives) that course-correct performance gaps.\nFramework Evolution: Systematically harvest successful tactical interventions from individual PODs and architect them into scalable, strategic analytics frameworks that can be deployed across the broader enterprise portfolio.\n3. Operational Excellence & Automation\nDrive Automation: Spearhead the continuous automation of delivery pipelines and operational reporting across all POD analytics teams to maximize efficiency and reduce manual overhead.\nNext-Gen Integration: Champion the integration of advanced technologies, including the deployment of Agentic AI frameworks and automated decision engines, to accelerate pattern mining and shift-left capabilities within the delivery lifecycle.\nResource & Capacity Management: Optimize resource allocation, talent deployment, and cross-pollination of skills across various PODs to maintain a high-performing, agile organizational structure.\n\nSummary of Qualifications\nThe ideal candidate is a seasoned, operational powerhouse with 15+ years of overall experience in analytics delivery, operations management, and enterprise consulting.\nLeadership Experience: 10+ years of experience leading large-scale analytics delivery organizations, acting in a COO or senior delivery oversight capacity.\nConsulting & Operations Pedigree: Deep expertise in managing complex operational matrices, mitigating delivery risks, and partnering with account management to drive revenue.\nDomain Expertise: Profound understanding of the US Healthcare value chain, specifically Payment Integrity, Payers, and Providers. Proven track record of managing multi-million dollar revenue portfolios in an outcome-driven environment.\nEducation: MBA from a Top Tier B-school is strongly preferred, or an advanced degree in Engineering, Mathematics, Operations Research, or Business Administration.\n\nCore Skillsets & Competencies\nOperational Command: Exceptional capability to oversee massive, concurrent data operations and step in with objective, unbiased, and data-driven mitigation strategies when targets are at risk.\nAdvanced Analytics Foundation: Deep understanding of the analytics lifecycle (SQL, Python, Databricks, AI/ML pipelines) to effectively guide technical teams and evaluate tactical solutions.\nCommercial & P&L Acumen: Enterprising mindset with a strong grasp of business optimization, financial forecasting, and ROI realization within commission-based revenue models.\nFramework Development: Unique ability to bridge the gap between \"in-the-weeds\" tactical execution and high-level strategic framework development.\nExecutive Communication: Excellent written and verbal communication, capable of driving consensus among internal POD leaders, account managers, and executive stakeholders.